Thursday, April 15, 2010

EA Tip #1 - What business leaders want

"Business leaders are generally not looking for products, services, features or functions; business leaders are primarily focussed on business outcomes such as increased output, better quality, lower costs, revenue growth or improved market share." Gartner (in article "Business capabilities: Focus EA on business outcomes)

This insightful comment is a great example of enterprise architecture specialists that 'get it'. More often than not in genuine enterprise architecture efforts you will be dealing with the business leadership and more often than not they will respond to a particular brand of language..'business'

So few of the enterprise architecture textbooks pay any heed to EQ when there is an ever growing body of research that shows evidence that in complex technical endeavors, EQ is the primary determinant of success.

Emotional Intelligence: 10th Anniversary Edition; Why It Can Matter More Than IQ

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